Step 1. Launch License Administrator
To open License Administrator, click Start, go to RapidAuthor > License Administrator (Client).
Step 2. Add a license
To add a license, click the Add New License button as shown on the screenshot above. In the Add New License dialog box click the Browse button, select the file and click OK. Click Next.
If you encounter licensing problems, click Send Log button, please send the following information to Support@Cortona3D.com:
- Description of the problem;
- Log file (Start License Administrator (Client), select Save Log As);
- Run the “ipconfig /all” command in the Command prompt window, save it in the separate text file and attach to the email.